Frequently Asked Questions
Everything you need to know about your University Co-op shopping experience.
How long will it take for my order to ship?
Standard ground shipping typically takes 3-5 business days. During peak university seasons, such as orientation or graduation, please allow an additional 2 days for processing.
What is your return policy for apparel?
We accept returns on unworn, unwashed clothing with original tags attached within 30 days of purchase. Please note that clearance items and custom-printed jerseys are final sale.
How do I know what size to order?
Each product page features a detailed size guide. Since we carry various brands, we recommend checking the specific measurements for each garment to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship our university gear worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
Can I track my order once it has been placed?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and University Co-op digital gift cards.